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FCCPC | Zikoko!
  • The Key Functions of Nigeria’s Federal Agencies and Parastatals

    There are over 100 federal government agencies and parastatals in Nigeria, and tracking their functions and responsibilities can be challenging. In this article, we’ll spotlight some of these agencies and tell you everything you need to know about them. 

    Nigeria Security and Civil Defence Corps (NSCDC)

    The NSCDC is a paramilitary agency officially established by Act 3 of 2003. However, its earliest operations started in 1967 during the civil war under the name “Lagos Civil Defence Committee”. At that time, one of the significant duties of this paramilitary group was to sensitise civilians to enemy attacks and how to protect themselves, for instance, by identifying bombs and bomb raids and diving into trenches during bomb attacks. 

    The name “Nigerian Security and Civil Defence Corps” was adopted in 1970 and transformed into a national security agency in 1984. 

    These days, the NSCDC works with the police to protect Nigeria and Nigerians from threats and any form of attack. Some of their primary functions are:

    • Maintenance of peace and order while also protecting the lives and properties of Nigerians
    • Ensures and recommends the registration of every private guard company under the Ministry of Defence
    • Supervises and monitors the activities and operations of private guard companies
    • Oversees the surveillance of government facilities, projects and infrastructures at every level
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    Economic and Financial Crimes Commission (EFCC)

    The EFCC is one of the more well-known federal agencies in Nigeria. It was established by a National Assembly Act on December 12, 2002, under the administration of former president Olusegun Obasanjo. 

    One of the reasons behind the establishment of the EFCC was in response to the Financial Action Task Force on Money Laundering (FATF), which listed Nigeria as one of the 23 countries that were non-cooperative with the efforts of the international community to fight money laundering. 

    Since the establishment of the EFCC, the agency, especially under the leadership of its pioneer chairman, Nuhu Ribadu, has tried to tackle the problem of corruption and fraud plaguing the country. For instance, we’ve seen the arrests and prosecutions of politicians and high-level fraudsters such as Ade Bendel, Maurice Ibekwe, and Fred Ajudua. 

    According to the EFCC, their vision is to create a Nigeria free from financial and economic crises. They plan to achieve this by adequately executing their functions, which involve:

    • Investigating all financial crimes such as contract scams, money laundering, illegal fund transfers, counterfeiting, and advance fee fraud
    • Collaborating with government bodies locally and internationally to eradicate economic crimes
    • Enlightening the public against economic and financial crimes within and outside Nigeria
    • Adoption of measures to identify, trace, freeze, confiscate or seize proceeds received from terrorist activities

    Independent Corrupt Practices Commission and Other Related Offences Commission (ICPC)

    The ICPC was inaugurated on September 29, 2000, following the recommendation of former president Olusegun Obasanjo.

    It was established by the Corrupt Practices and Other Related Offences Act 2000 and has the major responsibility of:

    • Receiving and investigating reports of corruption and other offences as stated in Act 2000
    • Examining and enforcing the correction of corruption-prone systems and procedures
    • Enlightening Nigerians against corruption and other related crimes. 

    While it may seem like there’s an overlap between the responsibilities of the EFCC and the ICPC, there’s a major difference between both agencies. The ICPC is limited to investigating and prosecuting corruption in the public sector, but the EFCC is empowered to fight corruption at all levels, i.e., both private and public. 

    Federal Competition and Consumer Protection Commission (FCCPC)

    The FCCPC is a federal agency established in 2019, birthed by a merger between the Nigerian Consumer Protection Council (NCPC) and the Nigerian Competition and Consumer Protection Commission (NCCPC). This occurred following the Federal Competition and Consumer Protection Act, signed into Law by former president Muhammadu Buhari. 

    The FCCPC aims to protect consumer rights and promote fair market competition. Some of 

    the functions of this federal agency include:

    • Investigating and enforcing consumer protection laws in Nigeria 
    • Educating, advising and enlightening consumers on their rights 
    • Encouraging fair market competition by investigating price fixing and market allocation
    • Regulating and sanctioning misleading advertisements

    State Security Service (SSS)

    The State Security Service, also known as the Department of State Services (DSS), concerns itself with detecting and preventing crimes that threaten Nigeria’s internal security.  

    Its roots can be traced to the military regime in Nigeria, when General Olusegun Obasanjo enacted NSO Decree No. 16 (1976), which resulted in the establishment of the Nigerian Security Organisation (NSO). However, under the regime of General Ibrahim Babangida’s administration in 1985, he restructured the NSO through Decree No. 19 of 1986, also called the National Security Agencies (NSA) Decree, 1986. This led to the emergence of three separate security agencies:

    • The State Security Service (SSS)
    • The Defence Intelligence Service (DIS)
    • The National Intelligence Agency (NIA)

    And some of the major functions of the SSS involve:

    • Prevention of any crime against Nigeria’s security
    • Investigation and prevention of threats of terrorism, espionage, sabotage and separatist agitations
    • Upholding and enforcing Nigeria’s criminal laws
    • Protection of top government officials like the president, vice president, senate president, speaker of the house of representatives, governors, and other visiting dignitaries.
  • What To Do When A Nigerian Vendor Moves Mad

    Citizen is a column that explains how the government’s policies fucks citizens and how we can unfuck ourselves.

    On the 8th of February, Nigerian Twitter users got talking about some of their worst online purchases. While the topic might have been specific to clothing, this conversation continues to make the rounds and honestly, we are also tired of seeing people’s hearts get broken when they receive products they paid for. And while it is annoying when we unintentionally purchase a bad product, what is even more aggravating is when the retailers of that product refuse to take responsibility and we aren’t sure of the right governmental bodies to lay our complaints to. We have all been there at some point. From poor customer service experiences to chasing a vendor around for a much-deserved refund or vendors who harass customers for making complaints online.

    The streets stay wild, so this is why we have decided to bring you five things you need to know about the options available to protect your rights as a consumer in Nigeria. This is so you are more informed about what laws cover your consumer rights and to know what to do when a vendor moves mad.

    Let’s get into it!
    1. The FCCPC Is The Agency Charged With Protecting Your Consumer Rights

    The Federal Competition and Consumer Protection Commission describe itself as “the foremost competition and consumer protection authority in Nigeria.” Set up in 2018, the commission is responsible for developing and bolstering fair, efficient, and competitive markets in the Nigerian economy while ensuring all Nigerians have access to safe products and their rights as consumers are duly protected.

    1. You Can Report Anything From A Bad Cake Order To A Ripped Dress To The Commission

    If you pay for a service or product in Nigeria, the FCCPC is designed to attend to any violations you might experience as a consumer. If you have been sold fake or sub-par products or denied service, experienced an unexplained price hike, been misled by a product description, or received poor customer service, amongst other violations, you can report these cases to the FCCPC. According to the website, “a complaint must be made to the provider of products or services and then to FCCPC as soon as possible after the right has been breached, especially within the warranty period.”

    1. You Can File A Complaint Online
    We know right??

    Thankfully (and unlike most processes in Nigeria) you can file a complaint on an issue via the FCCPC’s complaint form. You are required to click on the category your complaint falls under, enter your complaint title, write your complaint, select the company and location, write how much is involved, and attach any picture or video evidence you have.

    1. You Can Easily Track The Progress Of Your Complaint

    After you have submitted your complaint, you can certainly check to see if your case is being attended to. While some cases take a day to reach a resolution, some can take up to 45 days or more, depending on the nature of your complaint and whether or not other stakeholders might be involved in resolving your case. It is also vital that you provide accurate information concerning your complaint to make the process easier to process.

    1. The Commission Currently Has Offices In Select Locations Across Nigeria

    If for some reason, you do not have the chill to make a complaint online, the FCCPC has offices in  Abuja, Lagos, Port-Harcourt, Awka, Osogbo, Minna, Bauchi, Katsina, and Kano. So if you ever need to go and cause trouble, we hope you know where to go now and whether or not they are in your city.

    So yes, making a what I ordered vs what I received post or gathering your friends to subtweet a badly behaved vendor is nice, but we bet it would be nicer to report to a body that will actually do something about your bad purchase experience.